About Us
About PHINX: Reshaping the New Experience of E-Biking in the Name of the Phoenix
When the "PHINX" logo catches your eye, you may think of the mythical phoenix that is reborn from the ashes. This spirit, symbolizing breakthrough, transformation, and eternal vitality, is exactly the original aspiration behind our brand's establishment. As a brand dedicated to the R&D and sales of electric bicycles, PHINX has always believed that cycling should not be merely a means of transportation, but a lifestyle revolution that integrates efficiency, comfort, and environmental protection.
Since the brand's inception, we have abandoned "follow-the-trend" product design and instead delved deep into understanding the cycling needs of different groups of people. Whether you are a commuter weaving through city streets, a family looking for short-distance outings, or a trendsetter who values the quality of cycling, every PHINX electric bicycle is meticulously refined. We carefully select lightweight aviation-grade aluminum alloy frames, which ensure the stability of the bicycle while reducing its weight, making it easy even for women to push. Equipped with next-generation lithium battery packs, our e-bikes not only achieve high efficiency of "3 hours of charging for 80 kilometers of range" but also pass rigorous anti-drop and waterproof tests, making them suitable for various scenarios such as rainy days and bumpy roads. Additionally, the customized shock absorption system and ergonomic seats effectively alleviate fatigue from long hours of cycling, turning every journey into a pleasant experience.
Beyond the products themselves, PHINX places greater emphasis on the "full-cycle cycling service experience". We have set up offline service outlets in more than 20 cities across the country, providing free license plate registration guidance, regular maintenance, and repair services. Our online customer service team is available 24/7; whether you have inquiries about bicycle details, need to resolve cycling malfunctions, or want to provide feedback on usage, you will receive prompt and professional responses. We are well aware that an electric bicycle connects not only the starting point and destination but also the user's expectation for a "convenient life". Therefore, from the moment of choosing a bicycle to after-sales service, we always take "user needs" as our core, ensuring that everyone who chooses PHINX can feel the warmth of the brand.
In an era where environmental protection is gaining increasing attention, PHINX is also fulfilling its social responsibility in its own way. The body parts of our electric bicycles are made of recyclable and eco-friendly materials, and the batteries also support professional recycling and disposal, striving to reduce the burden on the environment. At the same time, we have launched the "Green Cycling Initiative" in collaboration with public welfare organizations to encourage users to choose low-carbon travel. For every 100 kilometers cycled, 1 yuan is donated to environmental protection projects, making cycling a carrier for conveying kindness.
In the future, PHINX will continue to be driven by the innovative spirit of the "phoenix" and explore the boundaries of intelligent cycling technology. Whether it is the upcoming "APP-connected positioning system" or more portable "foldable electric bicycles", we are always committed to making every cycling experience safer, more convenient, and more enjoyable.
Thank you for choosing PHINX. May our electric bicycles accompany you through the hustle and bustle of the city and take you to every place you long to visit.